Accessibility Statement

Last updated: December 28, 2025

VertexxTrade is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

Measures to Support Accessibility

VertexxTrade takes the following measures to ensure accessibility of our platform:

Include accessibility as part of our mission statement
Integrate accessibility into our procurement practices
Provide continual accessibility training for our staff
Assign clear accessibility goals and responsibilities
Employ formal accessibility quality assurance methods

Technical Specifications

Accessibility of our platform relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

HTML
CSS
JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and Alternatives

Despite our best efforts to ensure accessibility of our platform, there may be some limitations. Below is a description of known limitations and potential solutions. Please contact us if you observe an issue not listed below.

Known Limitations

Uploaded user content: Materials uploaded by users may not be fully accessible. We encourage users to provide accessible content and offer guidance on creating accessible materials.
Third-party content: Some third-party integrations may have accessibility limitations beyond our control. We select vendors carefully and work with them to improve accessibility.
Complex interactive elements: Certain interactive learning tools may require additional accessibility features. Alternative formats are provided where possible.

Assessment Approach

VertexxTrade assessed the accessibility of our platform by the following approaches:

Self-evaluation
External evaluation by accessibility consultants
User testing with people with disabilities
Automated testing tools

Feedback

We welcome your feedback on the accessibility of our platform. Please let us know if you encounter accessibility barriers:

Email: help@vertexx-trade.com
Phone: +353 71 916 2537
Postal address: 9 Carmody St, Clonroad Beg, Ennis, Co. Clare, V95 P8X0, Ireland

We try to respond to feedback within 5 business days.

Compatibility with Browsers and Assistive Technology

Our platform is designed to be compatible with the following assistive technologies:

Recent versions of popular screen readers including JAWS, NVDA, and VoiceOver
Recent versions of popular browsers including Chrome, Firefox, Safari, and Edge
Browser-based zoom functionality up to 200%
Keyboard-only navigation

Our platform is not compatible with browsers older than 3 major versions or mobile operating systems older than 2 years.

Accessibility Features

Our platform includes the following accessibility features:

Keyboard navigation support throughout the platform
Text alternatives for non-text content
Clear heading structure for easy navigation
Sufficient color contrast ratios
Resizable text without loss of functionality
Consistent navigation across all pages
Form labels and error identification
Focus indicators for interactive elements

Formal Complaints

If you are not satisfied with our response to your accessibility feedback, you may escalate your complaint through the following process:

Contact our accessibility coordinator at help@vertexx-trade.com with details of your concern
If unresolved, request a formal review by our management team
We will acknowledge your formal complaint within 3 business days and provide a full response within 15 business days

Third-Party Applications

Our platform may integrate with third-party applications and services. While we make efforts to ensure these integrations maintain accessibility standards, we cannot guarantee the accessibility of external platforms. We encourage users to contact us if they experience accessibility issues with integrated services.

Ongoing Improvements

We are committed to continuous improvement of our platform accessibility. Our ongoing efforts include:

Regular accessibility audits and testing
User feedback collection and implementation
Staff training and awareness programs
Monitoring emerging accessibility standards and best practices
Collaboration with accessibility experts and the disability community

Accessibility Coordinator

For questions or concerns regarding accessibility, please contact our accessibility coordinator:

Email: help@vertexx-trade.com

Changes to This Statement

We may update this accessibility statement from time to time to reflect changes to our platform or accessibility practices. We will post any changes on this page with an updated revision date.

This statement was created on December 28, 2025.